https://www.ducbao.com/about daily 0.75 2025-02-26 https://www.ducbao.com/contact daily 0.75 2021-08-06 https://www.ducbao.com/work daily 1.0 2026-08-13 https://www.ducbao.com/work/01budget monthly 0.5 2021-08-05 https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1625035071537-T9FGZMH3UJM3GAVTDLNC/A03+Persona_+BO.jpg Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1625035127956-XPK4NN0OBNGJ7M0PZC2V/A04+Persona_+Marketing+Manager.jpg Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1625035879994-XATKMXAGQH38QDIP19XN/A05+Persona_+Project+Manager.jpg Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1625035901829-X7S9J175F1H0NUBZN65H/A06+Persona_+Data+Analyst.jpg Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1627927163886-GOIIEKE0UUE5SLCGO2OF/Interview_+Slide+16_9.png Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1627927565463-INWV4A3NYS2Z2XT562QT/Siemen+Interview_+Slide+16_9.png Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/fed35881-fe51-49b7-91c7-bbd1511ba72b/01+Budget+Plan+R1.png Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/91b43cd2-6381-4c7b-81a0-1267a5006db2/02+Budget+Plan+R1.png Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/2f55037d-6b5e-4ee0-9bd2-5a95d183a5f1/01+All+Budgets_+Slide+4_3.png Work - Campaign Budget Planning All Budgets https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/cb8885c8-e679-4fd0-ad0f-3c0a505e2796/02+Multi-Level+Budget_+Slide+4_3.png Work - Campaign Budget Planning Allocate Budget https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/2b1ae0e2-b3af-4848-beba-5a370896cba6/03+Budget+Beauty+Budget_+Slide+4_3.png Work - Campaign Budget Planning Campaign Budget https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/829bb228-db35-4e7c-8bf5-48696d28980c/04+Camapign+Overview_+Slide+4_3.png Work - Campaign Budget Planning Campaign Overview with Budget Attached https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/a00ce897-ca02-4be7-9952-b0f14e15ca40/05+Camapign+Overview+Third+Pane_+Slide+4_3.png Work - Campaign Budget Planning Campaign Third Pane with Budget Attached https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/b4e805b0-0887-47f6-9326-42cbc05d987d/06+Budget+Report_+Slide+4_3.png Work - Campaign Budget Planning Budget Performance Report Dashboard https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1629739239738-PTW5AERBS40XJ4EDXOX2/Budget+-+Design+Thinking.png Work - Campaign Budget Planning - Map — User Flow Credit: Dan Nessler’s Double-diamond Structure https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320144620-2WFYD64LG4IWBAYVDL5Z/01+Design+Thinking.png Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628875386857-X21Q49ZUQUOLV4C7JUGH/User+Share+Excel+File.png Work - Campaign Budget Planning - Map — User Flow Distilled languages, terminology and workflow give me better understanding the financial industry and the users. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320271820-TX7E4AS5PS4EKDG18NLC/02+Design+Thinking.png Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628115147801-VRCN1VMKNDBUTQUWXU6I/Note.png Work - Campaign Budget Planning - Map — User Flow Distilled languages, terminology and workflow give me better understanding the financial industry and the users. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628133433291-2NMCCTPVR0H7FL0L6XOP/Affinity+Map.png Work - Campaign Budget Planning - Map — User Flow Thematic Analysis — Affinity Diagram Workshop: Categorize features, functions and Ideas into themes with Product Manager, Design Manager and Designers. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628112506571-BOBC6A5UB1VN3SRPW6LB/User+Flow.png Work - Campaign Budget Planning - Map — User Flow User Flow – In collaboration with PM. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320318330-89NTKTQOJD9RBA13FJ14/03+Design+Thinking.png Work - Campaign Budget Planning https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628878139479-T8B7MRCEGSYUYL5RACXO/Budget+Planning+Reference.png Work - Campaign Budget Planning - Map — User Flow User Flow – In collaboration with PM. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320395208-5GHXGO61D98HRDCA02AR/04+Design+Thinking.png Work - Campaign Budget Planning https://www.ducbao.com/work/01budget-9p3yl monthly 0.5 2021-08-05 https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628158023069-50M43WF1GP82THFXKX3N/SSM+Persona+1.jpg Work - Self-Serve Marketing https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628158415563-6XDA8LYAP0OWVC1XJACF/SSM+Persona+2.jpg Work - Self-Serve Marketing https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628158438943-6PCEAIQTH7EO7LZZDF9Q/SSM+Persona+3.jpg Work - Self-Serve Marketing https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628158466918-7KLGKOIA9KDSO6CKHRKK/SSM+Persona+4.jpg Work - Self-Serve Marketing https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/496973f8-7b8f-410e-af8f-4dc76b1b0c32/01+SSM_+Slide+4_3.png Work - Self-Serve Marketing Create Message https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/5d21ebd7-9c16-4600-b998-cd8dada8aaae/R2+01+SSM_+Slide+4_3.png Work - Self-Serve Marketing Non-Communicator Home Page https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/5aa3396c-8294-40cb-a617-7288e64dd21e/R2+02+SSM_+Slide+4_3.png Work - Self-Serve Marketing First View Create Message https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/c82b37c9-0814-40ad-bc68-69e088e79312/R2+03+SSM_+Slide+4_3.png Work - Self-Serve Marketing Access Siemens DAM https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/92abbdf2-2651-4458-a584-7257cdb12a9c/R2+04+SSM_+Slide+4_3.png Work - Self-Serve Marketing Content been filled https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/7f54b5e3-0876-4080-9b3e-733d6798b867/R2+05+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner Week View with Large Cards https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/819c25e7-36be-40de-863e-13acf6460a20/R2+06+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner Week View with Large Cards – Open Collaboration https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/8fd13025-5887-4ea8-be21-bcc2df2e7ace/R2+07+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner Month View https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/04226df2-2dc1-41d0-8961-ca43ce69267e/R2+08+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner List View https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/a1b11c58-76de-430a-b913-a1ba4375eb1e/R2+09+SSM_+Slide+4_3.png Work - Self-Serve Marketing Asset Manager https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/019b0e02-eaaa-4c97-ae62-2d6c4bdcacf2/02+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner List View https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/b205cc12-913b-4ca4-8b2d-a4d598204508/03+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner Calendar Month View https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/88d23d93-a20e-47d4-82f5-ce294805face/04+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner Calendar Week View Large Card https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/28623591-1cdc-4706-b350-8072591756b9/05+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner Calendar Month View with Medium Card https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1a7f0867-6cdc-40d5-8909-d92cccca4279/06+SSM_+Slide+4_3.png Work - Self-Serve Marketing Planner Calendar Month View with Medium Card – Open Third Pane https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/973d6a3e-c5d4-4803-a428-1888fd12d7d2/07+SSM_+Slide+4_3.png Work - Self-Serve Marketing Asset Manager https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/5e7a92d4-a86c-4f6b-a56c-9b598eaf30aa/08+SSM_+Slide+4_3.png Work - Self-Serve Marketing Add Asset Manager https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/b1e9df84-afaa-4fb4-9183-a2314772bdab/09+SSM_+Slide+4_3.png Work - Self-Serve Marketing Tasks With Detail Open https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628385760914-5N7ABNFI2D9OZN39RAHZ/UX+Sprint.png Work - Self-Serve Marketing - Map — User Flow 1-week Sprint timeline. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628385795571-CYJA4M3VOZ7JT8M8HB3V/2+persona+bucket.png Work - Self-Serve Marketing - Map — User Flow 2 main Personas for project use case. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628180112497-1GA85XTPBFSI0PX6L3C8/SS+Marketing+User+Flow.png Work - Self-Serve Marketing - Map — User Flow User Journey — For the purpose of this sprint. We wanted focus high-level users flow to test the market. So I wanted to map out the key screens we wanna test. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320935615-YWA0JOSO8G95XN3YT45J/SSM+Use+Cases.png Work - Self-Serve Marketing - Map — User Flow PM provided Use Cases and Requirements during the Kick-off meeting https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628318458697-6NN5B8A5FSIKT5W8A39U/SSM+Team+Support+Widgets+Slide+16_9.png Work - Self-Serve Marketing - Map — User Flow User Journey — For the purpose of this sprint. We wanted focus high-level users flow to test the market. So I wanted to map out the key screens we wanna test. https://www.ducbao.com/work/01budget-tyr7k monthly 0.5 2021-08-05 https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628227886479-PO3125SQCY8LCM51QA14/CSM+Persona+4.jpg Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628227914810-MHWIFFK50X9UF6TCZV4V/CSM+Persona+3.jpg Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628227939564-HU87HKQICJKS92QD0DFS/CSM+Persona+2.jpg Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628227961999-Q7V3ITKYUB9DR5WY4T7N/CSM+Persona+1.jpg Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628229875873-U1KWN7ANU8PDWY0Y4JPJ/01+CSM+Wireframe.png Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628229907929-2PIBGI1I4ADB0OJ9HK6U/02+CSM+Wireframe.png Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628310741297-EK10SVVZOFUOVUMB9WML/01+Stakeholders+Review_+Slide+16_9.png Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628310984558-V1BP89LVRHLW0ICSV2EU/02+Stakeholders+Review_+Slide+16_9.png Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/63f9fd5c-7a74-496a-9f21-a9fd80c68412/01+CSM_+Slide+4_3.png Work - Customer Success Management Widgets on Product Consumption, Adoption and ARR https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/512e236a-894c-47e6-abd7-69c3dcff678a/02+CSM_+Slide+4_3.png Work - Customer Success Management Widgets on Product Consumption by Top Accounts https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/f09c34b7-00ab-43c1-beb7-bb8993cd1ed2/03+CSM_+Slide+4_3.png Work - Customer Success Management Widgets on Product Consumption by Bottom Accounts https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/6e5964f8-0111-4870-8beb-89d9ca4e9759/04+CSM_+Slide+4_3.png Work - Customer Success Management All Products Consumption https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/28645815-0efe-44ba-a55b-927c1d60f303/05+CSM_+Slide+4_3.png Work - Customer Success Management User History Path https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/26312777-d87f-4b24-b6d9-2dae249af45f/06+CSM_+Slide+4_3.png Work - Customer Success Management Top Insights https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/e97c7422-8728-4c06-97db-89c9c4a40ac8/07+CSM_+Slide+4_3.png Work - Customer Success Management All Customers Consumption with Insights https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/bc410d3d-99f2-41eb-89f7-c3a3699319f7/08+CSM_+Slide+4_3.png Work - Customer Success Management View Insights on Success Director https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/795a0bb1-a9a8-4f32-9726-98329e578608/09+CSM_+Slide+4_3.png Work - Customer Success Management Manager Dashboard https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628135349471-8QEZOUO0CEVLG4M5CL0D/Design+Thinking.png Work - Customer Success Management - Map — User Flow Credit Dan Nessler’s Double-diamond structure https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320481572-7IRXREIVPWIVJLOYYF7R/01+Design+Thinking.png Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628217526627-VFWARII1ZI1EDTAOG65A/Interviews.png Work - Customer Success Management - Map — User Flow My own simplified Dan Nessler’s double-diamond structure. My design thinking through this ambiguous project. https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320505194-05YWW4Y87R3J771A4ZL8/02+Design+Thinking.png Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320547999-CSX1774M7JSTMB3D890S/03+Design+Thinking.png Work - Customer Success Management https://images.squarespace-cdn.com/content/v1/60d26e14d63bf609bfff4f00/1628320682689-B85KGGZHFGG5RCRS5HPK/04+Design+Thinking.png Work - Customer Success Management